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By Mail Jim's Auto Clinic 5481 North Bend Road Cincinnati, Ohio 45247	By FAX (513) 662-6629
By Phone (513) 662-6696	By Email Service service@jimsautoclinic.com Mark mark@jimsautoclinic.com Janet janet@jimsautoclinic.com Neal neal@jimsautoclinic.com Jimmy jimmy@jimsautoclinic.com Matt matt@jimsautoclinic.com Tom tom@jimsautoclinic.com Jeff jeff@jimsautoclinic.com Sherry sarge@jimsautoclinic.com Christen christen@jimsautoclinic.com Marketing marketing@jimsautoclinic.com Webmaster kgm210@aol.com

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©2004 JimsAutoClinic/KgMSystems
Honda Repair, Toyota Repair, Nissan Repair
Cincinnati, Ohio

Finding A Shop You Can Trust

Start with the most obvious. Are employees genuinely concerned with your questions and are their answers direct, to the point and reasonable?
Look at the credentials of the business and the employees who will service your vehicle. Most shops will post educational certifications or accomplishments and professional business affiliations in their waiting areas.  Look for certification or education offered by the National Institute for Automotive Service Excellence (ASE).
Ask about the equipment used to diagnose and perform the service. Is it up-to-date and are the technicians educated in the proper equipment use?
Make sure a written estimate is provided prior to letting the business begin the repair. A good rule of thumb is to request approval on any changes to the original estimate that exceed 10 percent.
Ask about the shop's warranty. Most automotive service facilities will warranty their parts and labor either in writing or in shop posted announcements.
Ask family, friends and neighbors for their recommendations. Word-of-mouth referrals are the shop's best form of advertising