Jims Auto Clinic | Mark E.

Mark E. Greve
* Colerain High School Graduate
* Associate Degree in Business
* ASE Certified: Brakes, Engine Performance, Suspension, A/C Service, Electrical, Engine Mechanical
* Automotive Technical and Management Training
* Automotive Leadership Institute
* Aztec Training
* CarQuest Technical Training


* Office Manager
*Taylor High School Graduate
* Microsoft Word Certified
* Microsoft Excel Certified
* Microsoft Outlook Certified

Jims Auto Clinic | Jay Kelly - ASE Certified Master Technician

Jay Kelly
* Colerain High School Graduate
* ASE Certified Master Technician Brakes, Suspension & Steering, Heating & Air Conditioning,
* Engine Repair, Electrical/Electronic Systems, Engine Performance
* Automotive Hybrid Trained


Jims Auto Clinic | Neal W.

Neal W.
* Western Hills High School Graduate
* ASE Certified: Brakes, Suspension, Electrical, Manual Transmission, Engine Performance, Engine Mechanical, A/C Service
* Toyota Factory Trained
* CarQuest Toyota Training
* Toyota Pro
* Aztec Automotive Training* 28 years of Toyota, Honda and Nissan experience
* Asian Carburetor Rebuilder

ASE - Certifying the Automotive Professional

ASE Certified logo

Finding a competent auto technician need not be a matter of chance. Much of the guesswork has been eliminated, thanks to national program conducted by the non-profit National Institute for Automotive Service Excellence (ASE).ASE tests and certifies automotive professionals in all major technical areas of repair and service. With nearly 400,000 currently certified professionals, the ASE program is national in scope and has industry-wide acceptance and recognition. ASE-certified professionals can be found at every type of repair facility, from dealerships, service stations, and franchises to parts stores, independent garages, and even municipal fleets.

Certification Benefits Motorists

Prior to taking ASE certification tests, many technicians attend training classes or study on their own in order to brush up on their knowledge. By passing difficult, national tests, ASE-certified technicians prove their technical competence to themselves, to their employers, and to their customers. Moreover, shop owners and managers who encourage their employees to become certified can be counted on to be concerned about the other aspects of their business.

Look for a courteous staff, with a service writer willing to answer all of your questions.

Look for policies regarding labor rates, diagnostic fees, guarantees, acceptable methods of payment, etc.

Ask if the repair facility specializes or if it usually handles your type of repair work.

Jims Auto Clinic

Look for signs of professionalism in the customer service area such as civic, community, or customer service awards.

Look for evidence of qualified technicians: trade school diplomas, certificates of advanced course work, and certification by ASE.

Reward good service with repeat business and customer loyalty.