I was very impressed with Jim’s Auto Clinic. My axel randomly broke on a Thursday night and when I called as a new customer, they told me to have it brought in and offered to connect me with a tow company they work it. By 8am on Friday morning I got a call confirming they had it and by 9:45am they told me the issue and gave me a quote. I was sent detailed information on a full assessment and received a phone call shortly after explaining everything. I never once felt pressured into additional services. They were honest about what was the most important issues to address. In addition to the axel they replaced my drive belt, and induction tube, flushed the coolant, and did an oil change and it was ready by 2pm. Everyone I spoke to on the phone was very nice. And when I asked them to correct the price on the oil change on the invoice to the deal we discussed on the phone, I wasn’t given any trouble. I will definitely bring my car here again for any needs.
Thank you for your wonderful review, Emily! We're glad we could assist you promptly and without pressure. Our team strives to provide honest assessments and excellent service. We appreciate your trust in us and look forward to helping you with your car needs in the future.
- Jim's Auto Clinic