1

A rip off and they have poor customer service. They told me to bring the vehicle and there would be no charge to look at it and then after bringing it I’m told it’ll be $170 just for a diagnostic. They also didn’t want to give me the paper with the assessment of the car. The lack of transparency and the entire situation was frustrating and Jason had a condescending tone. Never AGAIN!!!

1

Whatever you do, NEVER take your car to Jim's Auto Clinic on North Bend and Cheviot. I took it there because my A/C quit working, they quoted me 562.00, then called me back and it was 1700.00, then they called me back and it was 2200.00!! Apparently they replaced the entire system. When I went to pick it up yesterday, my battery was dead!! They jumped me, it was ok until today, but when I got off work out was dead again! I got jumped, but when I looked under the hood, the whole engine cover was off!! And to top it all off, MY A/C IS NOT WORKING!!! 2200.00 LATER!!!! I AM LIVID!!!! 😡😡😡

5

I don't think you should go anywhere else to get your car fixed. Ive been to many places, many times before going to Jims and I'm not going to anywhere else. Car was last serviced by Mechanic Randy and its running down a dream!

Thank you for your kind words and loyalty Scottie! We're excited to hear about your positive experience with Mechanic Randy. Your trust and satisfaction mean the world to us. If you ever need anything else, don't hesitate to reach out!

- Jim's Auto Clinic
5

I had a great experience at Jim’s Auto Clinic thanks to Steve! He was honest, knowledgeable, and took the time to explain everything clearly without trying to upsell anything unnecessary. The service was quick, professional, and reasonably priced. Highly recommend asking for Steve if you need work done!

Thank you for the fantastic review Marlana! We're thrilled to hear that Steve provided you with such a positive experience. We pride ourselves on honesty and professionalism, and we're glad you found our service quick and reasonably priced.

- Jim's Auto Clinic
5

Mark, Randy Steve and Derrick were very transparent. Treated our family with care. The Honda runs 10x better. The brakes stopped squeaking and the motor stopped ticking. Very impressed. Thank You Jim's Auto Clinic.

Thank you for your kind words Chad! We are happy to hear that Mark, Randy, Steve, and Derrick provided transparent service and took care of your family. We're delighted that your Honda is running much better now with the brakes and motor issues resolved. We appreciate your feedback and trust in Jim's Auto Clinic.

- Jim's Auto Clinic
1

Overpriced. Brandon did my diagnostic for my 03 Solara. I thought it was a plug issue or a fuel issue and he found the plugs were bad but he didnt put any of the bolts back, he didn't clean out his mess from the car, and had the nerve to charge me nearly 200 bucks for a diagnosis that took him less than an hour and half. You're telling me you're paying these guys almost a 100 an hour and they can't put bolts back? Insane.

5

Honest, straightforward and quick. Great experiences every time.

Thank you for your kind words Mark! We are glad to hear that you had a great experience with us. We look forward to seeing you again soon!

- Jim's Auto Clinic
1

*******SCAMMERS******* HORRIBLE EXPERIENCE! $900.00 WASTED. TOOK CAR TO GET ENGINE LIGHT SERVICED. IN TWO DAYS MY CAR WAS JERKING AND ABOUT TO CUT OFF. I TOOK CAR BACK THEY SAID IT WAS THE ENGINE COILS THIS TIME AND NEEDED ANOTHER $700.00. I DID NOT LET THEM DO ANYMORE WORK. THAT WAS MY LAST $900.00 TAKING FOR WORK THAT WAS NOT DONE CORRECTLY. THEY MADE MY CAR EVEN WORST OFF THAN IT WAS. AVOID THESE PPL AT ALL COST!

5

I'm new to the west side, so like many others I found this place by reviews online in my local area. And I feel fortunate for putting trust in this specific shop. I typically do most of my own work, but when stranded the middle of the work week, these guys got me back up and running, no annoying pushy sales for additional unnecessary work. Very fairly priced, and I honestly believe they are genuinely trustworthy. One of the first times I've gone to an auto shop and not felt like someone was trying to pull one over on me. Excellent experience, I'm glad guys are in business!

Thank you for trusting us with your vehicle Casey! We're glad we could help you get back on the road quickly without any unnecessary upselling. We strive to provide fair pricing and build trust with our customers. We appreciate your support and look forward to seeing you again in the future!

- Jim's Auto Clinic
5

Jim's Auto Clinic is one of the best car repairs around. They are friendly, responsive and does high quality work. They stand behind all their work. Offer quotes on work and get the work completed timely. Highly Recommend Jim's!!!👍🏼😊

Thank you for the glowing review! We take pride in our friendly customer service, high-quality work, and timely completion. We're glad you had a great experience with us. Looking forward to seeing you the next time you come in for service!

- Jim's Auto Clinic