3/2/2017
5

Great customer service. Thorough investigation. Love the follow-up that's provided. I've brought by cars in 2 different times and have positive experiences.

2/18/2017
5

Great service, great people. Have entrusted my car there for over twenty-five years. It is so good to trust a company. Thanks

2/16/2017
5

After my oil change, I noticed I was leaking oil all the way up my driveway and in garage. Took it back next day and replaced the oil and they cleaned engine. No explanation why it was leaking.

2/15/2017
5

I've been to this shop twice and will continue to go as long as I am in Cincinnati. Since I moved to this area 6 years ago I have had the toughest time finding a good, quality mechanic. I was spoiled with my small town mechanic whom I knew I could trust. My former mechanic was not only a superb mechanic but he was a good friend of my family and probably most of his customers. I drove the hour back to his shop until he unfortunately was diagnosed with cancer and could no longer work. The first time I was surprised by how quickly and Hassle-free it was to get an appointment. When they called me with the damage report they were honest with the fact that my car at the time was not worth trying to fix; something I somewhat already knew. After the conversation I called my mother in tears because I knew I had found one of the best shops in the area and I finally felt safe and relieved; not the fact that I would have to buy another car. After I purchased my new car, I made sure to take it there to get an oil change. I was treated with the same respect and kindness I was the first time. I know that I can trust my cars in the hands of this shop without ever being taken advantage of. Oh, and my former mechanic's name was also Jim, which I found ironic.

2/10/2017
5

Once again, Jim's Auto Clinic has taken good care of us. We always get a detail explanation of what's wrong with the car and what can be done to fix it. But like someone mention earlier you never feel pressured. Thanks again Phil!!

1/26/2017
5

1/26/2017
5

As usual I am happy with the service

1/24/2017
5

Finding a new auto mechanic is always a bit stressful, but Jim's Auto Clinic was the best decision I could have made! Phil and Jeff did an amazing job, kept open communication, and were super friendly. They were very informative, but never pressured me into services. When parts were difficult to find, Phil checked with several shops and gave me alternative, cheaper ways to find parts. Extremely satisfied!

1/23/2017
5

Jim's Auto Clinic has earned my trust. They have proven to me that they will not make a repair just because they can make money. They recommended against me spending several thousand dollars on repairs for a car that just wasn't worth it. Although it cost them money in the short term, it won them a customer for life.

1/19/2017
5

I recently had a great deal of work done on my 8.5-year old Subaru. Their new online reports made the need for the work clear and necessary. I appreciate all that Jim's Auto is doing to help me make informed decisions about my vehicle.

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