5

Quick and easy! Able to schedule my appointment online and open late so I didn't have to change schedule around. Didn't pressure me into anything I didn't need.

5

A West Side tradition. Been a customer since the 80's. Same professional people, same friendly service. Really like their detailed reporting with photos of their work.

5

The service was excellent I kept inforn of everything every step of the way will highly recommend this place to everyone

5

Repairs were done well and in a timely fashion.

5

Very trusting and helpful

3

We am so sorry that we did not live up to your expectations. We would like to contact you to see how we could have made your experience with us better. We cannot locate you in our data base. Please feel free to contact us at 513-662-6696 to discuss this.

- Jim's Auto Clinic
5

Work was completed same day. Fair pricing with 3 year warranty. Friendly staff and well organized.

5

They repaired some serious problems with my Son's car and did a great job, we're pleased with the work they did

5

We've been taking our cars here for the past 4 years and we've had so many positive experiences. I especially appreciate this as a woman. I've been to other mechanics who wouldn't take me seriously or would try to rip me off. But at Jim's they never try to convince me to make unnecessary repairs, they explain the work they've done and give reasonable suggestions of when future repairs might be needed, and they never overcharge. The whole team at Jim's is awesome. We recommend them to all our friends. Once they fixed something and then we realized that it wasn't the cause for the problem so they gave us a full refund! Just incredible! Who does that?

5

Brought our car after a friend's recommendation for an ongoing issue multiple other mechanics couldn't work out...they sorted out the (horrifying) mistakes the other places had made within a day. They have a big, clean, bright office with friendly, family-style staff, but they are fully accredited so you know they know what they're doing!! Thank you so much! Highly highly recommend Jim's to anyone.